Returns & Exchanges

At Downeast, we want you to love your purchase. If you are not completely satisfied, we accept returns and exchanges on unworn, unwashed items with original tags attached within 30 days of delivery.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Print Your Label

Select your preferred return method to generate a prepaid shipping label or a QR code for easy drop-off at authorized locations.

3

Package Your Items

Securely place your items in the original packaging or a sturdy mailer, ensuring all original tags are still attached to the garments.

4

Drop Off and Track

Hand your package to the designated carrier; you will receive a confirmation email once your return is processed and your refund or credit is issued.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing